KC Carpet & Upholstery Cleaners (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
A. Personal Information You Provide
We may collect your name, email address, phone number, service address, payment information, and any information you provide when submitting forms or requesting services.
B. Automatically Collected Information
We may collect information such as IP address, browser type, device type, pages visited, and time spent on our website through cookies and analytics tools.
We use your information to respond to inquiries, schedule appointments, process payments, improve our website, send service updates, and comply with legal obligations. We do not distribute your personal information for commercial purposes.
We take reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures may include access controls, secure account practices, and limiting access to information to personnel and service providers who need it to perform business functions.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide services, meet legal or accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete, destroy, or de-identify it.
If we become aware of a security incident involving your personal information, we will take reasonable steps to investigate, mitigate, and comply with applicable notification requirements.
Marketing Messages:
If you opt in to receive marketing text messages from KC Carpet & Upholstery Cleaners, you may receive messages including special offers, promotions, discounts, and seasonal service announcements. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchase.
Non-Marketing (Transactional) Messages:
If you opt in to receive service-related text messages from KC Carpet & Upholstery Cleaners, you may receive non-marketing messages regarding appointment confirmations, scheduling updates, service reminders, estimates, invoices, and account-related notifications. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchase.
We may provide information to payment processors, scheduling platforms, marketing service providers, and website hosting providers as needed to operate our business. We do not rent or distribute personal information for profit.
You may request access, correction, or deletion of your personal information by contacting us.
Mobile information will not be provided to outside organizations for marketing or promotional purposes. It may be disclosed to subcontractors only for support-related services, such as customer service. Text message opt-in data and consent from message originators are excluded from all other categories of use and will never be disclosed to outside entities.
KC Carpet & Upholstery Cleaners
Philadelphia, PA
Email: [email protected]
Phone: 267-977-7917
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised “Last Updated” date.